DISCLAIMER & LEGAL INFORMATION
All potential claimant clients in the United Kingdom who complete and send a contact form or who use helpline are referred to a specialist personal injury solicitor for free advice. Where the cause of action arose in England & Wales referral will be made to a solicitor who is a member of the Solicitors Regulation Authority panel of personal injury experts. In suitable cases that solicitor will deal with a compensation claim on a no win no fee basis and will also guarantee that if the claim is successful, compensation will be paid in full with no deductions. Win or lose there will be no charge. To cover the costs of running this website the administrators are paid a fee for each new case referred to a firm of solicitors in England & Wales which results in a retainer. Similar, though not identical, arrangements apply for potential clients whose cause of action arose in Scotland or Northern Ireland. The fee is a charge paid by the solicitor who receives the referral.
SOLICITORS HELPLINE 0844 332 0514
Data Protection & Privacy Policy
All data supplied to us relating to injury compensation claims is kept electronically and is not given to any third party except those dealing with your accident claim including the allocated solicitor. All personal information held about you is deleted at the conclusion of your claim. All information that you supply is kept on a password and firewall protected computer hard drive and is backed up offsite. You may have access to all personal information relating to your claim kept by us and we will correct any erroneous information at your request.
SOLICITORS HELPLINE 0844 332 0514
Legal Disclaimer
The information provided on this website is not, and is not intended to be legal advice which should only be obtained from a professionally qualified solicitor or barrister. The website is not intended to create and does not create a solicitor-client relationship between you and the website proprietors. You should not act on or rely on any information on the site without seeking the independent advice of a solicitor. No contractual nor any other relationship is intended to be created between you and the website proprietors. All enquiries to the website are referred to a qualified solicitor for advice and the site is not responsible for his actions. The site disclaims all responsibility for any loss or damage of any kind resulting from, arising out of or in any way related to the use of the site.
SOLICITORS HELPLINE 0844 332 0514
MIC Untraced Claims - Hit & Run
The Motor Insurers Burea do not pay legal costs in claims involving untraced or hit and run drivers. Whilst our solicitors will deal with the claim on a no win no fee basis, in the event of a successful outcome resulting in payment of compensation, legal costs will be deducted from any sums received. Your solicitor will explain these costs arrangements in full prior to acting on your behalf.
SOLICITORS HELPLINE 0844 332 0514
Medical Disclaimer
The medical information provided on this website should not be used for diagnosing or treating a health problem or a disease and is for educational and informational purposes only and is not and is not intended to be medical advice. If you have or suspect you may have a health problem you should consult an appropriately qualified professional health care provider.
SOLICITORS HELPLINE 0844 332 0514
Scotland & Northern Ireland
The Law and terms and conditions outlined on this website relate to injury compensation claims arising in England or Wales. Whilst both the law and solicitors terms in Scotland and Northern Ireland may in many respects be similar, there can be substantial differences. Enquiries should always be made directly to your accident solicitor for definitive information on financial and legal matters.
SOLICITORS HELPLINE 0844 332 0514
Limitation & Time Limits
There are time limits within which injury compensation claims should be settled or legal proceedings should be issued in a court of law. Failure to comply with these time limits can result in loss of the opportunity to claim compensation. Reference should always be made to a qualified solicitor to obtain information and advice on these time limits as soon as possible after the event giving rise to the potential claim.
SOLICITORS HELPLINE 0844 332 0514
Regulated by the Ministry of Justice
in respect of regulated claims management activities.
Registration is recorded on the website www.claimsregulation.gov.uk.
Reference CRM11237.
Complaints Procedure
- We take pride in the service that we provide and hope that you will be entirely satisfied at all times. If however you find that you are required to complain then a complaint can be made by letter, e.mail, fax, telphone, in person or in any other form.
- We reserve the right to decline to consider a complaint that is made more than six months after you became aware of the cause of the complaint. There may be instances where we will waive this requirement at our discretion. We will confirm to you in writing if a complaint has been made outside the time limit that we are prepared to consider.
- We will send you a written or electronic acknowledgement of a complaint within five business days of receipt, identifying the person who will be handing the complaint for the business. If possible, that person will not have been directly involved in the matter which is the subject of the complaint, and will have authority to settle the complaint.
- Within four weeks of receiving a complaint, we will contact you to provide either:-
- a final response which adequately addresses the complaint;
Or
- a holding response which explains why we are not yet in a position to resolve the complaint and indicates when we will make further contact with you.
- Within eight weeks of receiving a complaint we will contact you to provide either:-
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